This Privacy Policy explains what personal information pk1997 collects from players, how it is used, who it may be shared with, and what controls you have over your own data. We take the privacy of Pakistan players seriously and this document is written to be read and understood, not buried.
These cards give you a quick overview. The full policy below is what actually applies to your account — please read it in full.
pk1997 only collects personal information that is necessary to operate your account, process PKR payments and comply with standard platform security requirements. We do not collect data for its own sake.
Your JazzCash, Easypaisa, Raast and bank transfer details are handled through encrypted channels. pk1997 does not store full payment credentials on its own servers.
pk1997 does not sell, rent or trade your personal information to third-party marketers. Data shared with partners is limited to what is needed to deliver the service you use.
You can request to access, correct or delete your personal data at any time by contacting pk1997 support. Account closure requests include a process for handling stored data in line with this policy.
Whether you access pk1997 through the website or the mobile app on Android or iOS, the same privacy standards apply. App permissions are limited to what is operationally necessary.
pk1997 uses cookies and similar technologies to keep your session active, remember preferences and understand how the platform is being used. You can manage cookie preferences through your browser settings.
This Privacy Policy applies to all players who access or use any service provided by pk1997 at pk1997.pro, including the sports betting section, live casino, slot games, the game lobby, VIP programme, promotions and the pk1997 mobile application. It covers how we collect, store, use and protect the personal information you provide when you register, deposit, play or contact support.
By creating a pk1997 account or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how your data is handled as described here, you should not create an account or continue using the platform.
This policy should be read alongside the pk1997 Terms and Conditions, which govern your use of the platform overall. Where data matters are relevant to platform rules, the Terms and Conditions will reference this policy directly.
pk1997 collects personal information in several ways — through the registration process, through your ongoing use of the platform, and through technical data generated by your device and browser when you access the site or app. Below is a breakdown of the categories of data we collect.
When you create a pk1997 account, we collect the following information:
All deposits, withdrawals, bets and game activity on your pk1997 account generate transactional records. This includes deposit amounts in PKR, withdrawal requests and their status, individual bet records including markets, stakes and outcomes, casino and slot game session data, and bonus credit and wagering activity.
When you visit pk1997.pro or use the app, technical data is automatically collected. This includes your IP address, device type and operating system, browser type and version, referring URL, pages visited and time spent on the platform, and session identifiers used to maintain login state.
If you contact pk1997 support via live chat or email, we retain a record of that communication including the content of your messages, the date and time of contact, and the resolution applied. This is used for quality assurance and to maintain a history that helps resolve follow-up queries more efficiently.
Verification Documents: Where identity or payment verification documents such as a CNIC copy are submitted, these are stored securely and used only for the purpose of completing the verification process. They are not shared with third parties outside of what is described in Section 5 of this policy.
The information collected by pk1997 is used for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, mobile number, email, date of birth, password |
| Age and identity verification | Date of birth, CNIC, verification documents |
| Processing deposits and withdrawals in PKR | Payment method details, transaction records |
| Sports betting and casino game operation | Bet records, game session data, balance history |
| Bonus and VIP programme administration | Wagering activity, points accumulation, account tier |
| Fraud prevention and security monitoring | IP address, device data, transaction patterns |
| Customer support and dispute resolution | Account data, communication records, transaction history |
| Platform improvement and analytics | Technical data, usage patterns (anonymised where possible) |
| Responsible gaming monitoring | Deposit frequency, session duration, betting patterns |
| Promotional communications (opt-in only) | Mobile number, email address |
pk1997 does not use your personal data for any purpose beyond what is listed above without first informing you and, where required, obtaining your consent. Where data is used for platform analytics, it is aggregated and anonymised to the extent practicable so that individual players are not identifiable from the resulting analysis.
Given that all transactions on pk1997 are processed in PKR and involve payment channels commonly used across Pakistan — including JazzCash, Easypaisa, Raast, standard bank transfers and debit cards — we want to be specific about how payment data is handled.
pk1997 does not store your full JazzCash or Easypaisa PIN, your bank account password, or any full card number on its own servers. Payment processing is handled through encrypted integrations with the relevant payment provider. What pk1997 does retain is a record of the transaction itself — the amount in PKR, the payment method used, the date and outcome — which is necessary for your account history and for resolving any payment disputes.
When you request a withdrawal for the first time, or when a transaction triggers a routine review, pk1997 may request confirmation that a payment account belongs to you. This typically involves confirming the last few digits of a wallet number or providing a screenshot of a transaction from your JazzCash or Easypaisa app. This data is used solely for the verification purpose and is not retained beyond what is operationally necessary.
Encryption in Transit: All data transmitted between your device and pk1997's servers — including payment details entered during the deposit or withdrawal process — is encrypted using industry-standard TLS protocols. This applies equally to the website and the mobile app.
pk1997 does not sell, rent or trade your personal information. Data is shared with third parties only in the following limited circumstances:
To process your deposits and withdrawals, necessary transaction data is passed to the relevant payment provider — such as JazzCash, Easypaisa or your bank. These providers handle this data under their own privacy and security policies. pk1997 only shares the minimum information required to complete the transaction.
Some games available in the pk1997 casino and game lobby are provided by third-party suppliers. When you play these games, limited session data may be passed to the supplier to operate the game and return the result. This data does not include your full account details or payment information.
pk1997 may use third-party fraud detection and security services that process technical data such as IP address and device fingerprint to identify suspicious activity. These services operate under data processing agreements with pk1997 and are prohibited from using your data for their own purposes.
In limited circumstances, pk1997 may be required to disclose personal data in response to a valid legal process or to protect the rights, property or safety of the platform, its employees or its players. In such cases, disclosure will be limited to what is strictly necessary to comply with the relevant requirement.
No Third-Party Marketing: Your contact details will never be shared with advertising networks, data brokers or third-party marketing companies. Promotional communications from pk1997 itself are only sent to players who have opted in through their account settings.
pk1997 retains personal data for as long as your account is active and for a reasonable period thereafter to handle any outstanding disputes, process final withdrawal requests or comply with standard record-keeping practices applicable to financial platforms.
When you request voluntary account closure, pk1997 will process your request and, after any outstanding transactions are settled, begin the process of removing or anonymising your personal data in line with this policy. Some transaction records may be retained in anonymised form for longer periods for internal analytics and fraud prevention purposes.
Communication records from support interactions are retained for a period sufficient to handle any follow-up queries or escalations related to the original issue. After that period, older records are routinely purged from active support systems.
pk1997 takes the security of player data seriously and has implemented a range of technical and organisational measures to protect the information held on its systems. These measures include:
While pk1997 takes all reasonable precautions, no system connected to the internet can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your pk1997 account and never share your login credentials with anyone. If you suspect your account has been accessed without your permission, contact support immediately.
pk1997 uses cookies and similar browser-based technologies on its website to make the platform work properly and to understand how players use it. A cookie is a small text file placed on your device by the website when you visit. It does not contain executable code and cannot access other files on your device.
pk1997 does not use advertising or retargeting cookies that track your activity across other websites. You can manage or delete cookies through your browser settings at any time. Be aware that disabling essential cookies may affect the functionality of your pk1997 account session.
The pk1997 mobile app, available for download from the App page, collects and processes personal data under the same policy as the website. There are no additional data collection practices that apply exclusively to the app beyond what is described in this policy.
The app may request certain device permissions to function correctly. These are limited to what is genuinely necessary for app operation — for example, internet access to connect to pk1997 servers, and storage access if you choose to save documents locally during a verification process. The app does not access your contacts, camera or location unless you explicitly trigger a feature that requires it, and any such access will be clearly explained at the point of the permission request on your device.
Push notifications from the pk1997 app are opt-in. If you enable notifications, they may be used to alert you about deposit confirmations, withdrawal status updates and promotional offers you have opted into. You can disable app notifications at any time through your device's notification settings.
As a pk1997 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact pk1997 support through live chat or the support email address listed in the footer. We aim to respond to all data rights requests within a reasonable timeframe.
Request a copy of the personal data pk1997 holds about you and your account.
Ask us to correct inaccurate or incomplete personal information held on your account.
Request deletion of your personal data, subject to our retention obligations for transaction records.
Ask us to limit how we process your data in certain circumstances, such as during a dispute.
Request your account data in a structured, commonly used format where technically feasible.
Withdraw consent for promotional communications at any time through account settings or by contacting support.
pk1997 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. The registration process includes an age declaration and pk1997 conducts age verification checks on accounts before withdrawals are processed.
If we become aware that a player has registered while under the age of 18, the account will be closed immediately, all associated data will be deleted and any deposited funds will be handled in line with our Terms and Conditions regarding underage account closures. If you believe a minor has accessed pk1997, please contact support immediately.
pk1997 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable practices or improvements to how we explain things. When changes are made, the "Last updated" date at the top of this page will be revised.
For significant changes that materially affect how your data is used, we will aim to notify active account holders through platform notifications or the contact details on their account before the change takes effect. Your continued use of pk1997 after a policy update constitutes acceptance of the revised version.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please contact the pk1997 support team. Our support team is available around the clock via live chat on the platform and by email at the address shown in the footer of this page.
When submitting a data rights request, please include your registered mobile number and username so we can locate your account and respond accurately. We take all privacy enquiries seriously and aim to respond promptly.
For general account support, payment queries or responsible gaming assistance, the FAQ page covers the most common questions from Pakistan players and may have the answer you need without waiting for a support reply.
Related Pages: For information on how your account data relates to platform rules, see the Terms and Conditions. For self-management tools and responsible gaming guidance, visit the Responsible Gaming page.